PRIVACY POLICY

Last Updated: 1st March 2025

At NutriStone, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website (nutristone.co.uk).

1. Information We Collect

We collect and process the following information when you interact with our website:

  • Personal Information: Name, email, phone number, billing & shipping address.
  • Payment Information: Processed securely via third-party payment providers (we do not store card details).
  • Order & Purchase Data: Products purchased, order history, and preferences.
  • Website Usage Data: Browsing behaviour, IP address, and device information through cookies.

2. How We Use Your Data

Your information is used to:
✔️ Process and fulfil orders.
✔️ Provide customer support and respond to inquiries.
✔️ Improve your shopping experience through personalised recommendations.
✔️ Send promotional emails (only if you opt-in).

3. Data Protection & Security

We take strict security measures, including encryption and limited data access, to ensure your information remains safe.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Payment processors (e.g., PayPal, Stripe).
  • Shipping providers (Royal Mail).
  • Marketing platforms (only if you’ve opted in).

5. Your Rights

You have the right to:

  • Access & update your personal information.
  • Request deletion of your account.
  • Opt out of marketing communications.

6. Cookies & Tracking

We use cookies to enhance your experience. You can manage or disable cookies through your browser settings.

7. Contact Us

For privacy-related concerns, contact us at info@nutristone.co.uk.